Bookings, collection orders, "do you do gluten-free?", the party of fourteen, all between six and eight, when nobody can answer. A team of AI agents takes the bookings and the orders, sends the deposit links, cuts the no-shows and replies to the reviews. Set up and run by real people in the UK.
Film · in productionYou switch them on and off. Nothing public goes out without your tap. Everything they do shows in your portal, and a named person at Tandem listens to the real calls every week and sharpens them.
"Table for six at 7:30 Friday, done. Any allergies I should tell the kitchen about?"
"Your table for Saturday is confirmed, Sam. Reply CHANGE if you need a different time."
"Hi Lauren, it's Jack from Marlow's, the £10-a-head deposit link for the fourteen on the 18th is here. Pay by Thursday and the table's yours."
"Thank you Jess, so glad the lamb was a hit. See you for the Sunday roast."
One login on your phone. Calls, bookings, money and messages, and a pause switch on every agent.
Yes. Grace takes the order from your menu, reads it back, and it lands on your kitchen printer or POS, or in the portal with a ready-time text to the customer if your POS has no API.
Grace reads your allergen matrix and passes every allergy to the kitchen as a note. For anything severe she says the kitchen will confirm, and the booking is flagged for a human.
You set the threshold and the amount. Jack sends a Stripe link with the confirmation and the table is held until it's paid.
No. Every post and every review reply sits in an approval queue until you tap. Bookings and reminders run on their own because you set the rules.
We agree the scope and rollout plan with you after discussing your restaurant, bookings and order systems. Timing depends on the setup and integrations required, with testing and your sign-off before launch.
Type what you'd say to a receptionist. The right agent answers, live, in your browser, in 60 seconds. This is the worst it will ever sound. Then book a Blueprint and we'll show you where the rest fits.