A small team of AI agents that answer the phone from under a sink, text back the ones you miss, chase Tuesday's quote on Wednesday morning and keep the diary straight, set up and run by real people in the UK.
You switch them on and off. Nothing public goes out without your tap. Everything they do shows in your portal, and a named person at Tandem listens to the real calls every week and sharpens them.
"Right, no hot water and two kids at home, I can get Dan to you between 1 and 3 today. Shall I book that?"
"Confirmed for Thursday 8:30, Mrs Patel. Dan will text when he's ten minutes away."
"Morning Steve, it's Jack from Brookes, just checking you got the boiler quote. Any questions before you decide?"
"Thanks for the five stars, Karen, the annual service reminder is in the diary for next October."
One login on your phone. Calls, bookings, money and messages, and a pause switch on every agent.
Yes. Grace says so at the start and your privacy notice says calls are recorded. Customers care that someone picked up at 7:42, not who typed it.
Those words are on an escalation list you control. Grace never gives safety advice: she tells the caller what to do about a gas smell, then rings your on-call engineer in order until someone picks up, and logs everything.
Google Calendar, Tradify, ServiceM8, Commusoft and most job sheets. If yours has no API we run the diary in your portal and mirror it for you.
They ring your number, and now the number gets answered. Marie keeps the profiles current and asks for the reviews that keep you at the top.
We agree the scope and rollout plan with you after discussing your business, diary and job software. Timing depends on the setup and integrations required, with testing and your sign-off before launch.
Type what you'd say to a receptionist. The right agent answers, live, in your browser, in 60 seconds. This is the worst it will ever sound. Then book a Blueprint and we'll show you where the rest fits.