Independent garages · MOT centres · tyres · servicing

The MOT that never got booked because nobody could pick up.

Every ramp busy, the phone ringing on the counter, a customer waiting for a key. A team of AI agents books MOTs and services, sends the reminders, chases the advisories and asks for the review, set up and run by real people in the UK.

MOTs booked on the phoneReminders a month outAdvisories quoted and chasedCourtesy car sortedReviews after every jobNo hold music
Garage & MOTFilm · in production
1 in 3customers forget their MOT until the last week
£2,100a month in bookings lost to voicemail
14 minaverage hold on a busy morning
0missed in month one
Your team

Four agents. Each does one job properly.

You switch them on and off. Nothing public goes out without your tap. Everything they do shows in your portal, and a named person at Tandem listens to the real calls every week and sharpens them.

Grace

Grace

Books the work
  • Books MOTs, services and tyres straight into the diary
  • Quotes a service from your price list; takes the reg and the mileage
  • Breakdown call? Takes the details and rings the recovery contact
  • Courtesy car and collection questions, answered
"MOT and a service on the Golf, Thursday 8:30, I've got you a courtesy car. Can I take the reg?"
Alfie

Alfie

Reminders & confirmations
  • MOT and service reminders four weeks out, by text
  • Confirms tomorrow's bookings; reschedules in one tap
  • Replies to "is my car ready?" without interrupting the ramp
  • Parts ETA updates when the supplier confirms
"Your Fiesta's MOT is due 14 November. Reply BOOK and I'll find you a slot."
Jack

Jack

Advisories & money
  • Quotes the work found on the ramp, with photos, for a tap to approve
  • Chases the advisories that didn't get done today
  • Deposit links for big jobs; invoice reminders for accounts
  • Reconciles to Xero or your garage system overnight
"Two advisories from Tuesday's MOT, front pads and a tyre. £186 fitted; want it done while it's in next week?"
Marie

Marie

Reviews & the front desk
  • Asks for a Google review after a good job
  • Drafts replies to every review, you approve
  • Opening hours, prices and services kept current everywhere
  • Logs complaints to a human, same day
"Thanks for the review, Mark, glad the clutch sorted it. See you for the MOT in March."
A day at Kingsway Autos

What actually happens when the agents are on

08:05Three calls in four minutes while Steve is under a van. All three booked.M01 answering · M08 diary
09:40Advisories from the morning MOTs quoted with photos. Two approved by lunch.M11 quote chaser
11:00"Is my car ready?" Alfie checks the job status and replies: 3pm.M05 inbox
13:20Next month's MOT reminders go out. Nine bookings by the end of the day.M09 reminders
16:45Marie asks today's customers for a review.M15 review request
18:00Steve locks up. Tomorrow's diary is full and confirmed.,
Your portal

See everything they did. Approve anything public.

One login on your phone. Calls, bookings, money and messages, and a pause switch on every agent.

OverviewCalls & transcriptsYour agents
OverviewCalls answered, MOTs booked, advisories approved, reminders sent, this week, by agent.
Calls & transcriptsEvery call with the recording and transcript, against the reg.
Your agentsA pause switch on every agent. Change prices and the reminder rules from your phone.
The payoff

More of the work you're actually good at.

Questions garage & mot owners ask

The honest answers.

Can it book into our garage software?

Most garage management systems, plus Google Calendar. If yours has no API we run the diary in your portal and mirror it for you.

Are the MOT reminders compliant?

They go only to customers who've had work with you, with an opt-out on every message, and the wording is yours. Nothing is sold; a reminder is a reminder.

Will it quote prices?

Only from your price list, MOT, service bands, tyres by size. Anything outside the list, Grace says a technician will confirm, and Jack sends the quote once you've looked.

What about a breakdown call at 7pm?

Grace takes the location and the details, rings your recovery contact or on-call number, and texts the customer who's coming.

How long to go live?

We agree the scope and rollout plan with you after discussing your garage, bookings and reminder process. Timing depends on the setup and integrations required, with testing and your sign-off before launch.

Ask Tandem AI

Stop wondering whether AI is for you.
Let Tandem show you.

Type what you'd say to a receptionist. The right agent answers, live, in your browser, in 60 seconds. This is the worst it will ever sound. Then book a Blueprint and we'll show you where the rest fits.

Request an appointment

Talk it through with a real person.

Tell us a little about the business. Someone from the team will contact you within 24 hours to arrange an appointment.

0 / 1200

This is a request, not a confirmed booking. We'll call or email to agree a time.

Other industries

Not your trade? Pick yours.