Builders · extensions · new build · groundworks

The site phone rings mid-pour. Somebody gets it.

Suppliers, subbies, the client who wants an update, the extension enquiry worth £40k, all ringing one phone that's in a pocket under a hi-vis. A team of AI agents answers, books, chases and logs, while your people build. Set up and run by real people in the UK.

Enquiries answered on siteSite visits bookedValuations chasedSuppliers confirmedSnags loggedReviews after handover
Building & constructionFilm · in production
32calls a week to a site manager mid-pour
£40kthe extension enquiry that rang out
3 daystypical wait for a quote reply
0missed in month one
Your team

Four agents. Each does one job properly.

You switch them on and off. Nothing public goes out without your tap. Everything they do shows in your portal, and a named person at Tandem listens to the real calls every week and sharpens them.

Grace

Grace

The site phone
  • Answers as the office when the office is a van
  • Knows your services, areas and lead times
  • Books site visits for extensions and new work
  • Takes supplier and subbie calls, logs them to the right job
"Chris is on site until four, I can book him to look at the extension Thursday at 5, or send the plans to him now. Which is better?"
Alfie

Alfie

Inbox, site diary & orders
  • Reads the inbox: tenders, variations, material confirmations
  • Keeps the site diary; confirms deliveries by text
  • Drafts the reply to the architect for Chris to tap
  • Chases the merchant for the ETA so nobody has to
"Delivery confirmed for Tuesday 7:30, 40 bags, two pallets of blocks. I've put it in the site diary."
Jack

Jack

Quotes, valuations & money
  • Chases every quote at two, five and ten days
  • Sends valuation and stage-payment reminders
  • Nudges late invoices before they become a problem
  • Reconciles to Xero or Sage overnight
"Morning Paul, it's Jack from Hale, valuation three is due Friday. Here's the link, shout if you need the breakdown."
Marie

Marie

Compliance, reviews & handover
  • Reminders for CSCS, insurance renewals and plant inspections
  • Asks for a Google review after handover
  • Drafts replies to reviews, you approve
  • Snag list kept and chased to closed
"Thanks for the review, the Hendersons, the snag list is down to two items and both are booked for Monday."
A day at Hale Construction

What actually happens when the agents are on

07:30Merchant rings about a delivery. Grace confirms the address and the 7:30 slot; it goes in the site diary.M01 answering · M08 diary
10:00Extension enquiry from a Google ad. Grace books Chris for Thursday, sends a text, logs the lead.M01 · M08
12:00Architect emails a variation. Alfie drafts the reply with the cost impact for Chris to approve.M05 inbox · approval
15:00Jack chases a stage payment that was due Monday. Paid by five.M13 payment chaser
17:30Marie asks the Hendersons for a review after handover; snag list updated.M15 · M16
19:00Chris at home. The site diary for tomorrow is already written.,
Your portal

See everything they did. Approve anything public.

One login on your phone. Calls, bookings, money and messages, and a pause switch on every agent.

OverviewCalls & transcriptsYour agents
OverviewCalls answered, visits booked, valuations chased, money in, this week, by agent.
Calls & transcriptsEvery call with the recording and transcript, logged against the right job.
Your agentsA pause switch on every agent. Change the on-call and the site list from your phone.
The payoff

More of the work you're actually good at.

Questions building & construction owners ask

The honest answers.

Half our calls are suppliers and subbies, not customers.

Grace handles both. She knows your live jobs, takes the delivery slot or the subbie's question, logs it against the job, and only rings you if it needs you.

Can it answer site-specific questions?

Only what you've given it: the job list, addresses, lead times, who's on which site. Anything else, it takes a message and says when you'll call back, and you will, because it's in your portal.

What about health & safety and RAMS?

Marie reminds; she never decides. CSCS, insurance, plant inspection and RAMS review dates are tracked and chased to a human.

Does it work with our software?

Google Calendar, Xero, Sage and most job-management tools. If there's no API we run the site diary in your portal and mirror it.

How long to go live?

We agree the scope and rollout plan with you after discussing your business, site diary and quote process. Timing depends on the setup and integrations required, with testing and your sign-off before launch.

Ask Tandem AI

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Type what you'd say to a receptionist. The right agent answers, live, in your browser, in 60 seconds. This is the worst it will ever sound. Then book a Blueprint and we'll show you where the rest fits.

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